Accessibility Statement for the Whittard Website
We want everyone who visits our website to feel welcome and find the experience rewarding. We are committed to accessibility and believe all our customers should be able to shop online and navigate our website with ease - regardless of ability.
How we will accomplish our goals:
Our team is currently conducting accessibility testing, which is expected to be completed by 25th July 2025. We are working toward compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the European Accessibility Act (EAA), and the Americans with Disabilities Act (ADA).
To support this, we are using industry-standard tools and technologies such as axe DevTools, VoiceOver, NVDA, and TalkBack, alongside manual and guided testing on both desktop and mobile devices.
Some of the key areas we are addressing include:
- Improved Site Structure for screen reader navigation
- Full Keyboard Accessibility for all interactive content
- Alternative Text for meaningful images and graphics
- Consistent Layouts to enhance usability across pages
Feedback and contact information
If you have difficulty accessing any part of our site or would like to provide feedback, please contact us at info@whittard.co.uk or by phone at +44 1993 223 733. We value your input as we work toward creating a more inclusive digital experience for everyone.
Preparation of this accessibility statement:
This statement was prepared on 27th June 2025. It was last reviewed on 27th June 2025. The findings from our latest round of accessibility testing will be published as soon as this is complete, and we will begin plans to enhance your digital navigation experience accordingly.